Important Insurance Information
Two types of insurance are offered:
Optional Trip insurance in case you must cancel your trip.
Accidental Damage Insurance, in the case of accidental property damage of the unit while on vacation. An Accidental Damage Insurance fee is automatically added to your shopping cart. If you wish to decline this, please contact our office after booking and we will collect a $3,000 refundable Accidental Damage deposit and refund the $39.99 Accidental Damage Insurance fee.
A credit card is required to guarantee a reservation.
Applying a Promo Code
Most seasonal promotions are automatically applied at check out. Check our Specials page for any last minute promo codes. If you think a discount should be applied but is not appearing, please contact our office. Most, but not all units participate in promotions. If the unit you selected does not, we can help you find an alternative condo.
A deposit schedule, which specifies dates and amounts due, is included in your online reservation for you to review before entering your credit card information.
All final payments are due prior to your arrival date. The due date is listed when reserving your unit. Final payments are non-refundable. Travel Insurance Is Recommended.
Damages during your visit
As renters, you are responsible for any damages caused by you or your guests to the unit, items within the unit, and adjacent common areas. We do offer optional damage insurance to protect you during your stay. You can purchase this with your reservation.
Your unit is supplied with a starter kit which includes dish washer liquid, dish soap, trash bags, paper towels, tissue paper, and toilet tissue. You will need to replace them as you need them. Your unit is also equipped with sufficient bath towels, beach towels, hand towels, dish towels and wash cloths. Please utilize laundry facilities on property, or the washer/dryer within your unit, to wash them as you need them.
Our properties are non-smoking and will only allow smoking in designated smoking areas. Any evidence of smoking within the unit or lanai area will result in charges from a minimum of $400.
Check In/Out times
Check-In time is after 3:00PM and Check-Out time is before 11:00AM (note: check out time for Kealia Resort is 10 AM). Early Check-Ins and late Check-Outs are based on availability. Please contact us in advanced so that we can do our best to accommodate your request.
Condo office hours
Front office hours vary between properties. Please remember to check-in with the Front Office within the hours specified on your confirmation.