Devastation caused by the Maui fires will be on our minds and in our hearts for some time to come. However, as the island recovers, we want to keep our treasured guests in the loop, including help on upcoming vacation plans.
Overall, there are parts of West Maui that are not open for visitors. Lahaina town will be off limits for some time to come. However, the rest of the island is open, and welcoming visitors once again. While we value your patronage, and tourism is important to our economy, please keep in mind that many in our community have been touched by loss, and some businesses may be understaffed. Aloha and patience is very much appreciated.
West Maui Reservations
We have been reaching out directly to scheduled guests at Kuleana in West Maui about their reservations, should they wish to cancel or move their reservation. If you have questions about a future visit to Kuleana, please reach out.
A big Mahalo goes to many of the condominium owners at Kuleana that have offered their units to house employees of Kuleana and their families that suffered losses, if you would like to support this effort, Kuleana has set up this GoFundMe page.
Ma’alaea and South Maui Reservations
Resort areas of Ma’alaea and South Maui (Kihei and Wailea) were not physically affected by the wildfires, and are open for business. If visiting during this time, please be sensitive to the difficulties others may have experienced when engaging with service personnel, resort staff and others, and be patient with any delays. We truly want you to have a wonderful time on your Maui vacation. Again, we want to express our kudos for those condominium owners in all of our resorts who have expressed interest in offering their units as temporary or long-term housing to those that have lost their homes.
For vacationers, we do not expect service interruptions for our resorts in Ma’alaea or South Maui.
Questions about Reservations
Please direct questions about existing or new reservations to email@example.com
We are handling a high volume of communication, and your patience is appreciated.
How You Can Help
Any owner can enroll their property in the Hawaii Fire Relief Housing Program, to temporarily help those displaced by the fires.
We cannot express enough the gratitude we feel towards guests that have reached out asking “how can we help?” Guests canceling their reservations have the opportunity to donate all or part of their refund to housing relief for Destination Maui employees and their families. All funds go to the families for this purpose, not the company.
We also recommend donating to the Maui Food Bank. There is a huge number of residents that lost everything- home, possessions and job- all at once, and this will take many months to recover from. The food bank is stretched to the limit, and could use your help.
We look forward to your next Maui visit with mutual aloha.
Your Destination Maui Vacations Team